Delivery Policy

At Mohasagor E-Commerce, we are committed to delivering your orders quickly, safely, and efficiently throughout Bangladesh.

Delivery Coverage

We provide delivery services across all major cities and districts of Bangladesh through trusted courier and logistics partners.

Delivery Time

Estimated delivery times are as follows:

Inside Dhaka: 1–3 Business Days

Outside Dhaka: 2–5 Business Days

Remote Areas: 3–7 Business Days

Delivery times may vary during holidays, festivals, natural disasters, or unforeseen circumstances.

Order Processing

Orders are typically processed within 24 hours after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Customers will receive order confirmation and shipment updates via phone, SMS, or email.

Delivery Charges

Delivery charges may vary depending on:

Delivery location

Product size and weight

Ongoing promotional offers

Applicable delivery fees will be displayed during checkout.

Cash on Delivery (COD)

Cash on Delivery (COD) is available in most serviceable areas across Bangladesh.

Delivery Attempts

Our courier partner may attempt delivery multiple times. If delivery cannot be completed due to incorrect address, unavailable recipient, or refusal to accept the package, the order may be canceled and returned.

Order Tracking

Customers may contact our support team to receive updates regarding order status and delivery progress.

Delayed Deliveries

While we strive to ensure timely delivery, delays may occasionally occur due to:

Weather conditions

Transportation disruptions

Public holidays

Courier service issues

High order volume

We appreciate your patience in such situations.

Damaged or Incorrect Deliveries

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of receiving the order. Our support team will assist you in resolving the issue according to our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Website: https://mohasagorit.solutions

Email: info@mohasagorit.solutions

Phone: +880 1814-802802

Thank you for choosing Mohasagor E-Commerce. We appreciate your trust and look forward to serving you.