Shipment Policy

At Mohasagor E-Commerce, we are committed to ensuring that your orders are shipped safely and delivered on time throughout Bangladesh.

Order Processing

All orders are processed within 24 hours after order confirmation.

Orders placed on weekends, public holidays, or outside business hours may be processed on the next working day.

Customers will receive confirmation once their order has been prepared for shipment.

Shipping Coverage

We currently ship products to all major cities, towns, and districts across Bangladesh through trusted courier and logistics partners.

Estimated Shipping Time

Inside Dhaka: 1–3 Business Days

Outside Dhaka: 2–5 Business Days

Remote Areas: 3–7 Business Days

Shipping times may vary depending on location, weather conditions, public holidays, and courier operations.

Shipping Charges

Shipping charges are calculated based on:

Delivery location

Product size and weight

Applicable promotional offers

The final shipping cost will be displayed during checkout before payment confirmation.

Shipment Tracking

Once your order has been shipped, you may receive shipment updates via phone call, SMS, email, or courier tracking information when available.

Failed Delivery Attempts

If a shipment cannot be delivered due to:

Incorrect address information

Unreachable phone number

Recipient unavailable

Refusal to accept the package

The order may be returned to our facility. Additional shipping charges may apply for re-shipment.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact our customer support team immediately. We will investigate the matter and take appropriate action according to our Return & Refund Policy.

Address Accuracy

Customers are responsible for providing accurate shipping information. Mohasagor E-Commerce is not responsible for delays or failed deliveries caused by incorrect customer details.

Contact Us

For shipment-related inquiries, please contact:

Website: https://mohasagorit.solutions

Email: info@mohasagorit.solutions

Phone: +880 1814-802802

We appreciate your trust and are committed to providing a reliable and efficient shipping experience.